Privacy Policy

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Evolva Business Solutions ("Evolva", "we", "us") helps entrepreneurs and companies set up and run their businesses in the United Arab Emirates. This policy explains what personal data we collect when you use our website or contact us, why we collect it, who we share it with, and the choices you have.

We handle personal data in line with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Who we are

Evolva Business Solutions is responsible for the personal data described in this policy. You can reach us at:

  • Address: FOAM1831, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
  • Email: enquiry@evolvabusiness.com
  • Phone: +971 52 195 4210

Information we collect

Information you give us. When you fill in a form on our website — such as a consultation request, callback request, cost calculator or contact form — we collect the details you enter. Depending on the form, this may include:

  • your name, mobile number and email address;
  • the service you are interested in and your message;
  • details about your planned business, such as business activity, number of shareholders and office space requirements;
  • your consent to be contacted, and the wording you agreed to.

Information collected automatically. When you visit our website we record the page you submitted a form from and your language preference. We also use analytics tools, such as Google Analytics, to understand how the website is used — for example, which pages are visited, how far visitors scroll, which buttons are clicked, and general device, browser and approximate location information.

Information from conversations. If you call, email or message us (including on WhatsApp), we keep a record of that correspondence so we can help you.

How we use your information

We use your personal data to:

  • respond to your enquiry and arrange your consultation;
  • prepare advice, cost estimates and proposals you have asked for;
  • deliver our services if you become a client, including company formation, licensing, visa, banking and tax support;
  • keep our website secure and improve how it works;
  • meet our legal, regulatory and accounting obligations.

Details you share through an enquiry form are used to respond to that enquiry. We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.

We rely on your consent, the steps needed to provide a service you have asked for, our legitimate interest in running and improving our business, and our legal obligations, as applicable.

Cookies and similar technologies

Our website uses a small number of cookies and similar technologies:

  • Essential: a cookie that remembers your language choice (English or Arabic).
  • Preferences: browser storage that remembers whether you have closed or completed our consultation pop-up, so we don't show it again too soon.
  • Analytics: Google Analytics cookies that help us understand how visitors use the website. These do not tell us who you are.

You can block or delete cookies in your browser settings. Blocking analytics cookies does not affect your ability to use the website.

Who we share your information with

We do not sell your personal data. We share it only where needed, with:

  • Service providers who help us run our business, such as website hosting, database, cloud productivity and analytics providers. They may only use your data to provide their services to us.
  • Government and licensing authorities, free zones, banks and other third parties involved in a service you have asked us to handle — for example, when submitting a company registration, visa application or bank account request on your behalf.
  • Professional advisers, such as lawyers, auditors and accountants, where necessary.
  • Authorities or other parties where we are required to by law, or to protect our rights, our clients or the public.

International transfers

Some of our service providers store or process data outside the UAE. Where this happens, we take reasonable steps to make sure your data remains protected in line with applicable law.

How long we keep your information

We keep enquiry details for as long as we need them to respond to you and follow up on your enquiry. If you become a client, we keep your information for as long as required to provide our services and to meet legal, tax and regulatory record-keeping requirements. When we no longer need it, we delete or anonymise it.

How we protect your information

We use appropriate technical and organisational measures to protect your personal data, including encrypted connections to our website and restricted access to enquiry records. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.

Your rights

Subject to applicable law, you have the right to:

  • ask for a copy of the personal data we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your information;
  • object to, or ask us to restrict, how we use your information;
  • withdraw your consent at any time, without affecting anything we did before you withdrew it;
  • ask us to transfer your information to another organisation, where applicable.

To exercise any of these rights, email enquiry@evolvabusiness.com. We may need to confirm your identity before acting on your request. If you are unhappy with how we have handled your data, you may also contact the relevant data protection authority.

Children

Our website and services are intended for adults and businesses. We do not knowingly collect personal data from anyone under 18.

Links to other websites

Our website links to other websites and services, such as WhatsApp, LinkedIn and Instagram. Their own privacy policies apply when you use them.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

Contact us

If you have any questions about this policy or how we handle your personal data, email enquiry@evolvabusiness.com or write to us at the address above.

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